{"id":81,"date":"2026-02-18T10:29:42","date_gmt":"2026-02-18T09:29:42","guid":{"rendered":"https:\/\/petshine.dofo4530.odns.fr\/?page_id=81"},"modified":"2026-02-18T22:14:53","modified_gmt":"2026-02-18T21:14:53","slug":"conditions-de-vente","status":"publish","type":"page","link":"https:\/\/petshine.fr\/?page_id=81","title":{"rendered":"Conditions de vente\u00a0"},"content":{"rendered":"\t\t
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Conditions de vente<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Champ d\u2019application<\/strong><\/p>

Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente (CGV) r\u00e9gissent, sans restriction ni r\u00e9serve, les ventes conclues sur le site\u00a0P<\/span>etshine<\/a>\u00a0aupr\u00e8s de tout consommateur situ\u00e9 en France. La validation de la commande implique l\u2019acceptation pleine et enti\u00e8re des CGV.<\/p>

Identification du vendeur<\/strong><\/p>

Entreprise: Dubois J. , entrepreneur individuel (micro\u2011entreprise)<\/p>

Adresse: 54 rue Poujeau, Bat A, 33200 Bordeaux<\/p>

Email SAV:\u00a0contact@petshine.fr<\/a><\/p>

SIREN \/ SIRET: 883739856 \/ 88373985600010<\/p>

RCS\/RM: Bordeaux<\/p>

Produits<\/strong><\/p>

Les caract\u00e9ristiques essentielles des produits (dimensions, mati\u00e8res, couleurs, entretien) sont d\u00e9crites sur chaque fiche produit. Les photographies ont une valeur indicative; de l\u00e9g\u00e8res variations peuvent exister selon les \u00e9crans et s\u00e9ries de production. Les offres sont valables dans la limite des stocks disponibles.<\/p>

Prix<\/strong><\/p>

Les prix sont indiqu\u00e9s en euros, toutes taxes comprises (TTC) le cas \u00e9ch\u00e9ant. Les frais de livraison \u00e9ventuels sont pr\u00e9cis\u00e9s avant la validation de la commande. Le vendeur se r\u00e9serve le droit de modifier les prix \u00e0 tout moment, la facturation se faisant sur la base du tarif en vigueur au moment de la commande.<\/p>

Commande<\/strong><\/p>

Le parcours de commande comprend: ajout au panier, r\u00e9capitulatif, acceptation des CGV, paiement, puis confirmation. Le contrat est form\u00e9 \u00e0 la confirmation de paiement. Le vendeur se r\u00e9serve le droit de refuser toute commande anormale, frauduleuse ou pr\u00e9sentant un motif l\u00e9gitime.<\/p>

Paiement<\/strong><\/p>

Les moyens de paiement accept\u00e9s sont:<\/p>

Carte bancaire (r\u00e9seaux courants)<\/p>

PayPal<\/p>

Le d\u00e9bit intervient \u00e0 la commande. Les transactions sont s\u00e9curis\u00e9es. En cas de refus de paiement, la commande est automatiquement annul\u00e9e.<\/p>

Facturation<\/strong><\/p>

Une confirmation de commande et\/ou une facture \u00e9lectronique est adress\u00e9e \u00e0 l\u2019adresse e\u2011mail fournie lors de l\u2019achat.<\/p>

Exp\u00e9dition et livraison<\/strong><\/p>

D\u00e9lais indicatifs: les commandes sont exp\u00e9di\u00e9es sous 2 \u00e0 3 jours ouvr\u00e9s (pr\u00e9paration) puis achemin\u00e9es selon le mode de transport s\u00e9lectionn\u00e9. Les d\u00e9lais de r\u00e9ception annonc\u00e9s sur les pages Livraison et\/ou panier s\u2019appliquent \u00e0 titre indicatif et peuvent varier en p\u00e9riodes de forte activit\u00e9 (notamment f\u00eates de fin d\u2019ann\u00e9e) ou en cas de perturbations logistiques. Zone desservie: France. Les frais et options de livraison sont affich\u00e9s avant paiement.<\/p>

R\u00e9ception des produits<\/strong><\/p>

\u00c0 la livraison, il est recommand\u00e9 de v\u00e9rifier l\u2019\u00e9tat du colis et du contenu. En cas d\u2019anomalie (colis endommag\u00e9, manquant), formuler des r\u00e9serves au transporteur et contacter le SAV dans un d\u00e9lai raisonnable avec photos et num\u00e9ro de commande.<\/p>

Droit de r\u00e9tractation<\/strong><\/p>

Conform\u00e9ment \u00e0 la r\u00e9glementation, le Client dispose d\u2019un d\u00e9lai de 14 jours \u00e0 compter de la r\u00e9ception pour exercer son droit de r\u00e9tractation, sans avoir \u00e0 motiver sa d\u00e9cision. Pour l\u2019exercer, une demande peut \u00eatre envoy\u00e9e \u00e0\u00a0contact@<\/a>petshine<\/a>.fr<\/a>. Les produits doivent \u00eatre retourn\u00e9s intacts, complets et non utilis\u00e9s, dans leur emballage d\u2019origine si possible. Sauf indication contraire, les frais de retour sont \u00e0 la charge du Client. Le remboursement intervient sous 14 jours apr\u00e8s r\u00e9ception et contr\u00f4le des produits retourn\u00e9s. Exclusions l\u00e9gales: certains articles personnalis\u00e9s ou scell\u00e9s ne peuvent \u00eatre repris pour des raisons d\u2019hygi\u00e8ne ou de personnalisation lorsqu\u2019ils ont \u00e9t\u00e9 descell\u00e9s\/produits sur mesure.<\/p>

Adresse de retour :<\/strong><\/p>

Au nom de DUBOIS<\/p>

54 rue Poujeau, B\u00e2t. A<\/p>

33200 Bordeaux, France<\/p>

Retours et \u00e9changes<\/strong><\/p>

Avant tout retour, contacter le SAV \u00e0\u00a0contact@petshine.fr<\/a>\u00a0pour obtenir les instructions de retour. Les \u00e9changes sont propos\u00e9s selon disponibilit\u00e9; \u00e0 d\u00e9faut, un remboursement est effectu\u00e9 conform\u00e9ment \u00e0 la clause de r\u00e9tractation ou aux garanties l\u00e9gales.<\/p>

Garanties l\u00e9gales<\/strong><\/p>

Les produits b\u00e9n\u00e9ficient de la garantie l\u00e9gale de conformit\u00e9 et de la garantie contre les vices cach\u00e9s. En cas de d\u00e9faut, le Client peut obtenir la mise en conformit\u00e9, le remplacement ou le remboursement conform\u00e9ment aux dispositions en vigueur. Toute demande est \u00e0 adresser \u00e0\u00a0contact@petshine.fr<\/a>.<\/p>

Service apr\u00e8s\u2011vente<\/strong><\/p>

Pour toute question, assistance ou r\u00e9clamation, contacter:\u00a0contact@petshine.fr<\/a>.<\/p>

Responsabilit\u00e9<\/strong><\/p>

La responsabilit\u00e9 du vendeur ne saurait \u00eatre engag\u00e9e en cas d\u2019inex\u00e9cution ou de mauvaise ex\u00e9cution imputable au Client, au fait impr\u00e9visible et insurmontable d\u2019un tiers, ou \u00e0 un cas de force majeure. Le vendeur ne peut \u00eatre tenu responsable des retards imputables aux transporteurs ou aux perturbations logistiques.<\/p>

Donn\u00e9es personnelles<\/strong><\/p>

Les donn\u00e9es collect\u00e9es lors de la commande sont n\u00e9cessaires \u00e0 son traitement et \u00e0 la livraison. Pour plus d\u2019informations (finalit\u00e9s, base l\u00e9gale, dur\u00e9es, droits), se r\u00e9f\u00e9rer \u00e0 la Politique de Confidentialit\u00e9 du site.<\/p>

Propri\u00e9t\u00e9 intellectuelle<\/strong><\/p>

Les contenus (textes, images, logos, charte graphique) du site sont prot\u00e9g\u00e9s. Toute reproduction ou exploitation non autoris\u00e9e est interdite.<\/p>

M\u00e9diation de la consommation<\/strong><\/p>

\u00c0 ce jour, aucun m\u00e9diateur n\u2019est d\u00e9sign\u00e9. Le Client est invit\u00e9 \u00e0 contacter en priorit\u00e9 le SAV (contact@petshine.fr<\/a>) pour une r\u00e9solution amiable. Le recours \u00e0 un m\u00e9diateur de la consommation sera indiqu\u00e9 et mis \u00e0 jour d\u00e8s d\u00e9signation. La plateforme europ\u00e9enne de r\u00e8glement en ligne des litiges est accessible \u00e0 l\u2019adresse officielle de l\u2019UE.<\/p>

Force majeure<\/strong><\/p>

L\u2019ex\u00e9cution des obligations peut \u00eatre suspendue ou limit\u00e9e en cas de force majeure (\u00e9v\u00e9nement ext\u00e9rieur, impr\u00e9visible et irr\u00e9sistible).<\/p>

Droit applicable \u2013 Litiges<\/strong><\/p>

Les CGV sont soumises au droit fran\u00e7ais. En cas de litige et \u00e0 d\u00e9faut d\u2019accord amiable, les tribunaux comp\u00e9tents seront d\u00e9termin\u00e9s conform\u00e9ment au droit de la consommation.<\/p>

Modification des CGV<\/strong><\/p>

La version applicable est celle en vigueur au jour de la commande. Le vendeur peut modifier les CGV \u00e0 tout moment pour tenir compte d\u2019\u00e9volutions l\u00e9gales ou op\u00e9rationnelles.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Conditions de vente Champ d\u2019application Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente (CGV) r\u00e9gissent, sans restriction ni r\u00e9serve, les ventes conclues […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-81","page","type-page","status-publish","hentry"],"yoast_head":"\nConditions de vente\u00a0 - 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